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TECHNICAL TROUBLESHOOTING

E-Commerce Website Emartmall.com.vn is committed to efforts to ensure the safety and stability of the entire technical system. However, in the event of a failure of Emartmall.com.vn, Emartmall.com.vn will immediately apply measures to ensure the right of customers.

When making transactions on the E-Commerce website Emartmall.com.vn, members must strictly follow the process of guidance.

Management Department of E-Commerce Website Emartmall.com.vn is committed to providing the best quality services for members of the transaction. In case of any technical error, software error or other objective error resulting in the member being unable to participate in the transaction, the members shall inform the Management Department of the E-Commerce website Emartmall.com.vn at dvkh@emart.vn, the Management Department of the E-Commerce website Emartmall.com.vn will overcome the error in the shortest time, creating conditions for members to participate in E-Commerce website Emartmall.com.vn.

However, the Management Department of the E-Commerce website Emartmall.com.vn will not be responsible for resolving in case the message of the members do not reach the management board, arising from technical errors, software or other errors not caused by the Management Department.