Emartmall is committed to protecting the privacy of our customers. Please read the "Privacy Policy" below carefully to better understand the commitments we make to respect and protect the rights of our visitors:
1. Purpose and Scope of Personal Information Collection:
– Information collected through the website emartmall.com.vn and other methods implemented by Emart will help Thiso Retail Co., Ltd. ("the Company") to:
Support customers.
Answer customer inquiries.
Update information for customers.
Conduct promotional activities related to the products and services of the Company and/or its affiliates, parent company, subsidiaries, and/or selected business partners.
To access and use certain services at emartmall.com.vn, you may be required to register personal information with us, such as: Email, Full Name, Contact Number, etc. All declared information must ensure accuracy and legality. The Company and the website emartmall.com.vn assume no legal responsibility regarding the information declared.
2. Scope of Using Personal Information:
– The Company collects and uses your personal information for appropriate purposes and in full compliance with the contents of this "Privacy Policy."
– When necessary, we may use this information to contact you directly in forms such as: open letters, orders, thank-you letters, technical and security information; you may receive periodic emails providing information on new products, services, upcoming events, or recruitment information if you register for email notifications.
– With separate customer consent, we may share and disclose customer information and data to any affiliate, parent company, or subsidiary of the Company and/or selected business partners (including both basic and sensitive personal data) and simultaneously allow these companies and partners to process this information and data to:
Register and activate membership accounts for customers to participate in and receive incentives from the Thiso Rewards program or similar programs.
Enhance quality and improve the shopping experience at the Company and/or with affiliated partners.
3. Data Retention Period:
– For personal information, we only delete this data if the customer requests it; customers please contact the Emart Customer Service Desk or contact via the Emart Hotline.
4. Entity Collecting and Managing Personal Information:
THISO RETAIL CO., LTD.
Address: 366 Phan Van Tri, Ward 5, Go Vap District, Ho Chi Minh City
– At any time, you can access and edit your personal information through the appropriate links we provide, or withdraw consent for one or all data processing purposes; and object to or complain about personal data processing activities, in accordance with legal regulations.
6. Commitment to Personal Information Security:
– Except for the cases of personal information use as stated in this policy, we commit to not disclosing your personal information externally.
– In some cases, we may hire an independent unit to conduct market research projects, and your information will then be provided to this unit to conduct the project. This third party will be bound by a confidentiality agreement under which they are only permitted to use the information provided for the purpose of completing the project.
– We may disclose or provide your personal information in truly necessary cases as follows: (a) when requested by legal authorities; (b) to resolve disputes or complaints; (c) in emergency situations necessary to protect the personal safety of other Emart members.
7. Policy Changes:
– We reserve the right to change the content of this "Privacy Policy" without prior notice to suit the needs of the Company or the website emartmall.com.vn, as well as customer needs and feedback, if any. When updating this policy, we will revise the "Last Updated" time below.
– The content of this "Privacy Policy" only applies at Emart or the website emartmall.com.vn and does not include or relate to third parties that place advertisements or have links on the emartmall.com.vn website. We encourage you to carefully read the Safety and Privacy policies of third-party websites before providing personal information to them. We are not responsible in any way for the content and legality of third-party websites.
8. Contact Information:
– For any suggestions, contact, or feedback regarding the "Privacy Policy," please contact the Emart Customer Service Desk or contact via the Emart Hotline.
– By purchasing or providing information to Emartmall, the Customer has carefully read and fully agreed to the contents of this Personal Data Privacy Policy.
